Dispatch · 820 Matzinger Rd · Toledo, OH
The truck is sitting. Every hour costs you. We clear a bay today.
Four certified techs, parts on the shelf, a service truck for the shoulder. You tell us what happened. We tell you the turnaround before we touch it. A mile off I-75 at exit 207.
Downtime is the number your boss reads. We publish ours.
Turnaround by job type, printed on every bay below. PM scheduling, DOT annuals, yard service from the truck, one invoice. For 5 trucks or 50, Toledo and the corridors around it.
The part is on the shelf, cross-referenced, with a warranty behind it.
NAPA heavy-duty parts at the counter on Matzinger Rd. Bring the OEM number, we match it. Fleet pricing on account. Online ordering is next.
- Hours
- Mon–Fri 8:00 AM – 5:00 PM · Sat–Sun closed
- Floor
- 4 technicians, ASE and Cummins certified
- Truck
- Service truck in the Toledo area during shop hours
- Parts
- NAPA Truck Care Center, parts counter on site
- Rating
- 4.7 on Google · 40 reviews
Map
820 Matzinger Rd, Toledo, OH 43612
A mile off I-75 exit 207 (Stickney Ave), north Toledo. Open in Google Maps
Readout
What the truck costs you while it sits
Your numbers, not ours. Type what a truck earns on a working day and how long it has been down. The shop uses this same arithmetic when it decides what goes to the front of the line.
Cost so far
$0
Every extra day
$0
Enter the daily figure to see it roll.
Bays
Every bay, with the turnaround printed on it
Pick the job. The time on the plate is what we actually run, not a promise for the website.
- Bay 01 Diagnosis the day you drop it; most repairs done same day when the part is on the shelf
Semi Truck Repair
Engine, transmission, air brake, electrical, cooling and suspension repair on Class 4 through Class 8 trucks, diagnosed before it is quoted and backed by the NAPA nationwide warranty.
- Bay 02 Service truck dispatched during shop hours, Monday to Friday 8 to 5; arrival depends on where you are in the Toledo area
Mobile Truck Repair
A service truck sent to your yard, dock or shoulder during shop hours for the repairs that can be done where the truck sits, so you skip the tow.
front of the line · service truck
- Bay 03 Front of the line during shop hours; diagnosis started the same day the truck arrives
Emergency Truck Repair
Breakdown repair during shop hours: you go to the front of the line, a bay is cleared or the service truck is sent, and the truck is diagnosed the same day.
front of the line · service truck
- Bay 04 About 1 hour per unit; most failed items repaired the same day
DOT Annual Inspection
The 49 CFR 396.17 annual inspection by a qualified inspector, about an hour per unit, with the report and decal for your file and any failed item fixed before the truck leaves.
- Bay 05 Lighting, air and brake work usually same day; floors, doors and structural welding quoted with a timeline
Trailer Repair
Dry van, flatbed, reefer and specialty trailer repair from lighting to floor replacement and structural welding, with a DOT check before it leaves.
service truck
- Bay 06 Front of the line during shop hours; diagnosis started the same day, on site or in the bay
Reefer Repair
Reefer trailer repair when the box will not hold temperature: unit engine, electrical, fuel and belts, plus doors, seals, chutes and floors, during shop hours.
service truck
- Bay 07 Roadside change-out dispatched during shop hours; shop mount, balance and repair usually same day
Semi Truck Tire Service
Roadside tire change-out during shop hours, plus mounting, repair, balancing and wheel-end work in the shop, with the HawkEye XL alignment to stop the wear from coming back.
service truck
- Bay 08 PM by appointment on your schedule, in the shop or at your yard; most PM units back the same day
Fleet Maintenance
A preventive maintenance program for Class 4 through Class 8 fleets: intervals set by unit, FMCSA records kept, the annual inspection rolled in, yard service, and one point of contact.
service truck
- Bay 09 Diagnosis usually same day; injector, turbo and EGR jobs 1 to 3 days depending on parts
Diesel Engine Repair
Diagnosis-first diesel engine repair for Class 4 to Class 8 trucks, from injectors and turbos to in-frame overhauls, with a 12-month NAPA nationwide warranty.
- Bay 10 Forced regen about 1 hour; sensor and dosing repairs often same day; DPF removal and cleaning usually 1 to 2 days
DPF Cleaning & Regen
Forced regens, DPF cleaning and aftertreatment repair for trucks that are derating or stuck in a regen loop, front of the line during shop hours.
service truck
- Bay 11 Brake measurement and adjustment about 1 hour; shoe, drum and chamber jobs usually same day
Truck Brake Repair
Air brake repair and adjustment for tractors and trailers, measured to the 49 CFR 393 standard the roadside inspector uses, with same-day turnaround on most jobs.
- Bay 12 About 1 to 2 hours for a tractor; add time for trailer axles or parts replacement
Heavy-Duty Alignment
Total-vehicle alignment for tractors and trailers on the Hunter HawkEye XL, three axles measured at once, with worn steering parts caught before the adjustment.
- Bay 13 Diagnosis usually same day; most charging, starting, lighting and AC repairs same day or next day
Electrical & AC Repair
Electrical, lighting, ABS and air conditioning repair for trucks and trailers, diagnosed with voltage-drop and leak testing before any part is replaced.
service truck
- Bay 14 Brackets and small repairs often same day; trailer floors, crossmembers and fabrication 1 to 3 days
Welding & Fabrication
MIG, TIG and stick welding and custom fabrication for trucks and trailers, in the bay or from the service truck, with frame repairs done to OEM guidance and 49 CFR 393.201.
service truck
- Bay 15 About 30 to 45 minutes for an OBD test; about an hour for an opacity test
CARB Clean Truck Check
CARB Clean Truck Check (HD I/M) emissions testing by a credentialed tester, $189 flat rate, results uploaded during the visit and a free retest after repairs done here.
- Bay 16 A service about 2 hours; B service about half a day; C service with the annual inspection usually one day
Preventive Maintenance
A, B and C preventive maintenance for trucks and trailers on your OEM intervals, with DOT-ready records and yard service for fleets during shop hours.
service truck
Proof before promise
What we can show, not say
Certifications and equipment
- NAPA Truck Care Center · Certified NAPA Truck Care Center
- ASE Certified · ASE certified technicians
- Cummins · Cummins certified
- International · International certified
- DOT 396 Inspections · Qualified inspector, 49 CFR 396.17
- Hunter HawkEye XL · Heavy-duty alignment system
Published turnaround by job
| Bay | Job | Typical |
|---|---|---|
| 01 | Semi Truck Repair | Diagnosis the day you drop it; most repairs done same day when the part is on the shelf |
| 02 | Mobile Truck Repair | Service truck dispatched during shop hours, Monday to Friday 8 to 5; arrival depends on where you are in the Toledo area |
| 03 | Emergency Truck Repair | Front of the line during shop hours; diagnosis started the same day the truck arrives |
| 04 | DOT Annual Inspection | About 1 hour per unit; most failed items repaired the same day |
| 05 | Trailer Repair | Lighting, air and brake work usually same day; floors, doors and structural welding quoted with a timeline |
| 06 | Reefer Repair | Front of the line during shop hours; diagnosis started the same day, on site or in the bay |
| 07 | Semi Truck Tire Service | Roadside change-out dispatched during shop hours; shop mount, balance and repair usually same day |
| 08 | Fleet Maintenance | PM by appointment on your schedule, in the shop or at your yard; most PM units back the same day |
| 09 | Diesel Engine Repair | Diagnosis usually same day; injector, turbo and EGR jobs 1 to 3 days depending on parts |
| 10 | DPF Cleaning & Regen | Forced regen about 1 hour; sensor and dosing repairs often same day; DPF removal and cleaning usually 1 to 2 days |
Times depend on parts on the shelf. We say so before we start, not after.
From the people who paid the invoice
4.7 on Google from 40 reviews-
· Google
“I went there today to check the trucks they have for sale, and I was surprised how honest this people is!!! Specially Andrew, he told me everything that I need to know about the trucks, even the small problems. He is so friendly.”
Adam Jordan · Truck inspection before purchase
-
· Google
“Did a great job on my oil change! They check my brakes and tires too!”
Amanda Shina · Oil change, brake and tire check
-
· Google
“On time and did a great job.”
Dave Gersten · Scheduled repair
-
· Google
“Professional, timely and patient. Work was great and reasonable pricing. Andrew is very informed and helpful. Top Notch setup.”
mark vanderpol · Repair, priced up front
On the shoulder
First the triangles.
Then the phone.
- Get the rig fully off the travel lane. Hazards on.
- Triangles at 10, 100 and 200 feet behind the trailer (49 CFR 392.22). Two-lane road: one 100 feet ahead too.
- Note the road, direction, and the last exit or mile marker you passed.
- Call. During shop hours we dispatch the service truck or clear a bay and tell you which.
No after-hours line yet. Messages left overnight are answered at 8:00 AM.
Can't talk? Three fields.
Scheduled work
Tell us what's wrong.
Thirty seconds.
Six fields. We call back during shop hours with a slot and the turnaround for that job. No portal, no account, no 28-minute intake.
Fleet manager? The fleet program handles PM calendars, consolidated billing and yard service.
Service area
Where the truck is, we've been
- Perrysburg, OH about 20 min · 15 mi
- Maumee, OH about 25 min · 16 mi
- Northwood & Oregon, OH about 15 min · 10 mi
- Sylvania, OH about 20 min · 14 mi
- Bowling Green, OH about 32 min · 28 mi
- Findlay, OH about 50 min · 50 mi
- Monroe, MI about 25 min · 21 mi
- I-75 through Toledo about 15 min · 12 mi
- Ohio Turnpike, I-80/90 about 20 min · 15 mi
- I-280 & US-23, Toledo about 5 min · 2 mi
Parts counter
Bring the OEM number. Leave with the part.
NAPA heavy-duty parts and accessories on the shelf at Matzinger Rd, cross-referenced at the counter, fleet pricing on account. Online ordering is being built now.
The campus
Shop, lot, travel center, warehouse
Notes from the bay
What we tell drivers at the counter
-
Oct 22, 2026
The 5 mph derate: what the truck is telling you and what to do in the next 20 minutes
A 5 mph derate is the emissions system shutting the truck down on purpose. What triggers it, what the dash was saying, and what to do in the next 20 minutes.
-
Oct 22, 2026
What a Toledo fleet actually spends on downtime per truck per day (a worksheet, not a number)
Industry estimates for truck downtime cost vary widely. Fill in this worksheet with your own fleet's numbers and get one you can defend, and a way to cut it.
-
Oct 22, 2026
What a roadside quote becomes by the time the truck moves, and how to keep it from happening
The call-out fee is the small part. How a roadside bill grows: mileage, waiting, parts, the tow, the second repair, the load. And the five checks that prevent it.